{"id":15556,"date":"2026-07-17T18:01:06","date_gmt":"2026-07-17T18:01:06","guid":{"rendered":"https:\/\/work.xtralesson.com\/programmes\/"},"modified":"2026-08-11T20:43:11","modified_gmt":"2026-08-11T20:43:11","slug":"programmes","status":"publish","type":"page","link":"https:\/\/work.xtralesson.com\/fr\/programmes\/","title":{"rendered":"Programmes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"15556\" class=\"elementor elementor-15556 elementor-10596\">\n\t\t\t\t<div class=\"elementor-element elementor-element-175487bb e-flex e-con-boxed e-con e-parent\" data-id=\"175487bb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2055f408 e-con-full e-flex e-con e-child\" data-id=\"2055f408\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f4d8642 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"5f4d8642\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Acad\u00e9mie de D\u00e9veloppement de la Main-d'\u0152uvre d'Entreprise<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2272aac elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"2272aac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Programmes xtraLesson Workforce<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ceeed1 elementor-widget elementor-widget-button\" data-id=\"2ceeed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-grow\" href=\"#programs-section\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explorer les Programmes<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7aebb086 e-flex e-con-boxed e-con e-parent\" data-id=\"7aebb086\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4055da0b e-con-full e-flex e-con e-child\" data-id=\"4055da0b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3dbdb78a elementor-widget elementor-widget-heading\" data-id=\"3dbdb78a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Apprentissage Pratique en Milieu de Travail pour la Croissance Professionnelle et la Pr\u00e9paration \u00e0 l'Avenir<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4fe1fb08 e-con-full e-flex e-con e-child\" data-id=\"4fe1fb08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a261908 elementor-widget elementor-widget-text-editor\" data-id=\"6a261908\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"color: #0000000;\">xtraLesson Workforce <\/span><span style=\"color: #0000000;\">est organis\u00e9 en <strong>5 piliers de d\u00e9veloppement de la main-d&#8217;\u0153uvre et 62 cours pratiques<\/strong> con\u00e7us pour aider les employ\u00e9s, les professionnels, les \u00e9quipes, les superviseurs, les managers et les futurs leaders \u00e0 renforcer la performance au travail, la pr\u00e9paration num\u00e9rique, le service client, les comp\u00e9tences fonctionnelles, le leadership et la croissance de carri\u00e8re.<\/span><\/p><p><span style=\"color: #0000000;\">Utilisez cette page pour explorer les piliers, parcours et cours Workforce qui correspondent \u00e0 votre r\u00f4le actuel, \u00e0 votre \u00e9quipe ou \u00e0 vos objectifs de d\u00e9veloppement professionnel.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-20ddc0ae e-flex e-con-boxed e-con e-parent\" data-id=\"20ddc0ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7401385 e-con-full e-flex e-con e-child\" data-id=\"7401385\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b7f2ed0 elementor-widget elementor-widget-heading\" data-id=\"7b7f2ed0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Comment Workforce est Organis\u00e9<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1802e53 elementor-widget elementor-widget-text-editor\" data-id=\"1802e53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"isSelectedEnd\">Chaque pilier se concentre sur un domaine cl\u00e9 des comp\u00e9tences en milieu de travail :<\/p><ul data-spread=\"false\"><li>Communication professionnelle, productivit\u00e9, \u00e9thique et travail d&#8217;\u00e9quipe<\/li><li>Productivit\u00e9 num\u00e9rique, sensibilisation \u00e0 l&#8217;IA, litt\u00e9ratie des donn\u00e9es, cybers\u00e9curit\u00e9 et comp\u00e9tences pour le travail de demain<\/li><li>Comp\u00e9tences fonctionnelles et bas\u00e9es sur les r\u00f4les pour les op\u00e9rations, les ventes, l&#8217;exp\u00e9rience client, les \u00e9quipes techniques et les \u00e9quipes num\u00e9riques<\/li><li>D\u00e9veloppement du leadership et du management<\/li><li>Croissance de carri\u00e8re, pr\u00e9sence professionnelle, r\u00e9silience et planification future<\/li><\/ul><p class=\"isSelectedEnd\">Vous pouvez vous inscrire \u00e0 des cours individuels, suivre un parcours d&#8217;apprentissage recommand\u00e9 ou suivre des cours assign\u00e9s par votre organisation, votre \u00e9quipe RH, votre \u00e9quipe de formation et d\u00e9veloppement, votre manager ou votre coordinateur de programme.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31b7cca e-flex e-con-boxed e-con e-parent\" data-id=\"31b7cca\" data-element_type=\"container\" data-e-type=\"container\" id=\"programs-section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6a0629c6 e-con-full e-flex e-con e-child\" data-id=\"6a0629c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55b34980 animated-slow elementor-widget elementor-widget-heading\" data-id=\"55b34980\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Explorer les Programmes Workforce<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-66d96045 elementor-widget__width-inherit elementor-widget elementor-widget-toggle\" data-id=\"66d96045\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle\">\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1721\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1721\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pilier 1 : Fondation d'Excellence Professionnelle<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1721\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1721\"><p><strong>Construire des Bases Professionnelles Solides<\/strong><\/p>\n<p class=\"isSelectedEnd\">Ce pilier aide les employ\u00e9s \u00e0 d\u00e9velopper les comp\u00e9tences professionnelles essentielles pour r\u00e9ussir dans n&#8217;importe quel r\u00f4le.<\/p>\n<p class=\"isSelectedEnd\">Il se concentre sur la communication, l&#8217;intelligence \u00e9motionnelle, la productivit\u00e9, le professionnalisme, l&#8217;\u00e9thique, la responsabilisation, la pens\u00e9e critique, la r\u00e9solution de probl\u00e8mes, le travail d&#8217;\u00e9quipe, la culture d&#8217;entreprise, le service client et la r\u00e9daction professionnelle.<\/p>\n<p><strong>Les cours comprennent :<\/strong><\/p>\n<p>WPF-101 &#8211; Ma\u00eetrise de la Communication en Milieu de Travail<\/p>\n<p>WPF-102 &#8211; Intelligence \u00c9motionnelle et Relations Professionnelles<\/p>\n<p>WPF-103 &#8211; Ma\u00eetrise du Temps, de la Concentration et de la Productivit\u00e9<\/p>\n<p>WPF-104 &#8211; Professionnalisme, \u00c9thique et Responsabilisation<\/p>\n<p>WPF-105 &#8211; Pens\u00e9e Critique et R\u00e9solution de Probl\u00e8mes en Milieu de Travail<\/p>\n<p>WPF-106 &#8211; Collaboration, Travail d&#8217;\u00c9quipe et Culture d&#8217;Entreprise<\/p>\n<p>WPF-107 &#8211; Excellence du Service Client pour Tous les Employ\u00e9s<\/p>\n<p>WPF-108 &#8211; R\u00e9daction Professionnelle et Comp\u00e9tences en E-mail<\/p>\n<p><strong>Id\u00e9al pour :<\/strong> Nouveaux employ\u00e9s, professionnels en d\u00e9but de carri\u00e8re, cohortes d&#8217;int\u00e9gration, personnel g\u00e9n\u00e9ral, membres d&#8217;\u00e9quipe et professionnels renfor\u00e7ant leurs comp\u00e9tences professionnelles de base.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1722\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1722\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pilier 2 : Acad\u00e9mie des Comp\u00e9tences Num\u00e9riques et d'Avenir<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1722\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1722\"><p><strong>D\u00e9velopper la Confiance pour le Lieu de Travail Num\u00e9rique Moderne<\/strong><\/p>\n<p class=\"isSelectedEnd\">Ce pilier aide les employ\u00e9s, les professionnels, les managers et les \u00e9quipes \u00e0 d\u00e9velopper la confiance num\u00e9rique n\u00e9cessaire pour le travail moderne.<\/p>\n<p class=\"isSelectedEnd\">Il se concentre sur la productivit\u00e9 num\u00e9rique, la sensibilisation \u00e0 l&#8217;IA, la litt\u00e9ratie des donn\u00e9es, la cybers\u00e9curit\u00e9, le travail \u00e0 distance et hybride, la collaboration virtuelle, l&#8217;automatisation, l&#8217;am\u00e9lioration des flux de travail, la transformation num\u00e9rique et l&#8217;\u00e9tat d&#8217;esprit d&#8217;innovation.<\/p>\n<p><strong>Fondation Num\u00e9rique de Base<\/strong><\/p>\n<p><strong>Les cours comprennent :<\/strong><\/p>\n<p>WDF-201 &#8211; Productivit\u00e9 Num\u00e9rique pour le Lieu de Travail Moderne<\/p>\n<p>WDF-202 &#8211; Sensibilisation \u00e0 l&#8217;IA et Applications Pratiques en Milieu de Travail<\/p>\n<p>WDF-203 &#8211; Litt\u00e9ratie des Donn\u00e9es pour les Professionnels<\/p>\n<p>WDF-204 &#8211; Sensibilisation \u00e0 la Cybers\u00e9curit\u00e9 et S\u00e9curit\u00e9 Num\u00e9rique<\/p>\n<p>WDF-205 &#8211; Excellence du Travail \u00e0 Distance, Hybride et Flexible<\/p>\n<p>WDF-206 &#8211; Communication Num\u00e9rique et Collaboration Virtuelle<\/p>\n<p><strong>Comp\u00e9tences Avanc\u00e9es pour l&#8217;Avenir<\/strong><\/p>\n<p><strong>Les cours comprennent :<\/strong><\/p>\n<p>WDF-207 &#8211; L&#8217;IA pour les Managers et les D\u00e9cideurs<\/p>\n<p>WDF-208 &#8211; Automatisation et Efficacit\u00e9 des Flux de Travail<\/p>\n<p>WDF-209 &#8211; Transformation Num\u00e9rique et Esprit d&#8217;Innovation<\/p>\n<p><strong>Id\u00e9al pour :<\/strong> Les employ\u00e9s utilisant des outils num\u00e9riques, les \u00e9quipes hybrides, les managers, les champions du num\u00e9rique, les \u00e9quipes de transformation et les professionnels se pr\u00e9parant au lieu de travail de demain.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1723\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1723\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pilier 3 : Acad\u00e9mies Fonctionnelles et Bas\u00e9es sur les R\u00f4les<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1723\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1723\"><p><strong>Renforcer les Comp\u00e9tences Pratiques pour des Fonctions Professionnelles Sp\u00e9cifiques<\/strong><\/p>\n<p>Ce pilier soutient le d\u00e9veloppement des comp\u00e9tences pratiques pour les fonctions cl\u00e9s en milieu de travail.<\/p>\n<p>Il aide les apprenants \u00e0 d\u00e9velopper des comp\u00e9tences pertinentes pour leur r\u00f4le dans l&#8217;administration, les op\u00e9rations, les ventes, la croissance commerciale, l&#8217;exp\u00e9rience client, la prestation de services, la r\u00e9solution technique de probl\u00e8mes, la collaboration num\u00e9rique, le soutien aux parties prenantes et l&#8217;excellence de la livraison.<\/p>\n<h4><span style=\"color: #ffffff;\"><strong>Acad\u00e9mie des Op\u00e9rations et de l&#8217;Administration<\/strong><\/span><\/h4>\n<p>Cette acad\u00e9mie soutient les r\u00f4les administratifs, op\u00e9rationnels, de coordination, de reporting et de soutien aux parties prenantes.<\/p>\n<p>Elle aide les apprenants \u00e0 am\u00e9liorer l&#8217;organisation, la documentation, la connaissance des processus, l&#8217;utilisation des technologies de bureau, l&#8217;efficacit\u00e9 op\u00e9rationnelle et les comp\u00e9tences de soutien professionnel.<\/p>\n<p><strong>Les cours comprennent :<\/strong><\/p>\n<p>WOA-301 &#8211; Excellence Administrative<\/p>\n<p>WOA-302 &#8211; Organisation du Lieu de Travail et Efficacit\u00e9 Op\u00e9rationnelle<\/p>\n<p>WOA-303 &#8211; R\u00e9daction de Rapports et Documentation Commerciale<\/p>\n<p>WOA-304 &#8211; Fondamentaux de l&#8217;Am\u00e9lioration des Processus<\/p>\n<p>WOA-305 &#8211; Technologie de Bureau et Productivit\u00e9 Num\u00e9rique<\/p>\n<p>WOA-306 &#8211; Coordination Professionnelle et Soutien aux Parties Prenantes<\/p>\n<p><strong>Id\u00e9al pour :<\/strong> Les \u00e9quipes administratives, les \u00e9quipes op\u00e9rationnelles, les coordinateurs de bureau, les assistants ex\u00e9cutifs, les fonctions de soutien et les r\u00f4les de coordination avec les parties prenantes.<\/p>\n<h4><span style=\"color: #ffffff;\">Acad\u00e9mie des Ventes et de la Croissance Commerciale<\/span><\/h4>\n<p>Cette acad\u00e9mie soutient les r\u00f4les de vente, de gestion de comptes, de relations clients, de d\u00e9veloppement commercial et de croissance commerciale.<\/p>\n<p>Elle aide les apprenants \u00e0 renforcer la persuasion, la vente consultative, la n\u00e9gociation, l&#8217;influence, la gestion des relations clients, la fid\u00e9lisation, la croissance des comptes et la strat\u00e9gie de d\u00e9veloppement commercial.<\/p>\n<p><strong>Les cours comprennent :<\/strong><\/p>\n<p>WSB-311 &#8211; Communication Commerciale et Persuasion<\/p>\n<p>WSB-312 &#8211; Vente Consultative et Techniques de Conclusion<\/p>\n<p>WSB-313 &#8211; Comp\u00e9tences en N\u00e9gociation et Influence<\/p>\n<p>WSB-314 &#8211; Gestion des Relations Clients<\/p>\n<p>WSB-315 &#8211; Fid\u00e9lisation et Croissance des Comptes<\/p>\n<p>WSB-316 &#8211; Fondamentaux de la Strat\u00e9gie de D\u00e9veloppement Commercial<\/p>\n<p><strong>Id\u00e9al pour :<\/strong> Les \u00e9quipes commerciales, les \u00e9quipes de d\u00e9veloppement commercial, les responsables de comptes, les \u00e9quipes de relations clients, les \u00e9quipes de croissance client et les fonctions commerciales.<\/p>\n<h4><span style=\"color: #ffffff;\"><strong>Acad\u00e9mie de l&#8217;Exp\u00e9rience Client et du Service<\/strong><\/span><\/h4>\n<p>Cette acad\u00e9mie soutient les employ\u00e9s et les \u00e9quipes qui interagissent avec les clients, les usagers ou les destinataires de services internes.<\/p>\n<p>Elle aide les apprenants \u00e0 am\u00e9liorer l&#8217;\u00e9tat d&#8217;esprit de service, la gestion des clients difficiles, la gestion de l&#8217;exp\u00e9rience client, la r\u00e9solution des r\u00e9clamations, le r\u00e9tablissement du service, la construction de la confiance, la fid\u00e9lit\u00e9 et la communication de service.<\/p>\n<p><strong>Les cours comprennent :<\/strong><\/p>\n<p>WCX-321 &#8211; Fondements de l&#8217;Excellence du Service<\/p>\n<p>WCX-322 &#8211; Gestion Professionnelle des Clients Difficiles<\/p>\n<p>WCX-323 &#8211; Gestion de l&#8217;Exp\u00e9rience Client<\/p>\n<p>WCX-324 &#8211; R\u00e9solution des R\u00e9clamations et R\u00e9tablissement du Service<\/p>\n<p>WCX-325 &#8211; Construire la Confiance et la Fid\u00e9lit\u00e9 des Clients<\/p>\n<p>WCX-326 &#8211; Excellence en Communication pour les \u00c9quipes de Service<\/p>\n<p><strong>Id\u00e9al pour :<\/strong> Les \u00e9quipes de service client, le personnel de premi\u00e8re ligne, les \u00e9quipes de service desk, les employ\u00e9s en contact avec les clients, les \u00e9quipes de support client et les \u00e9quipes de service interne.<\/p>\n<h4><span style=\"color: #ffffff;\"><strong>Acad\u00e9mie des \u00c9quipes Techniques et Num\u00e9riques<\/strong><\/span><\/h4>\n<p>Cette acad\u00e9mie soutient les \u00e9quipes techniques, informatiques, num\u00e9riques, produit, support et de livraison interfonctionnelle.<\/p>\n<p>Elle aide les apprenants \u00e0 renforcer les m\u00e9thodes de travail agile, la r\u00e9solution technique de probl\u00e8mes, l&#8217;innovation, la collaboration interfonctionnelle, la communication technique, la pens\u00e9e solution, la productivit\u00e9 et l&#8217;excellence de la livraison.<\/p>\n<p><strong>Les cours comprennent :<\/strong><\/p>\n<p>WTD-331 &#8211; M\u00e9thodes de Travail Agile et Moderne<\/p>\n<p>WTD-332 &#8211; R\u00e9solution Technique de Probl\u00e8mes et Innovation<\/p>\n<p>WTD-333 &#8211; Collaboration Interfonctionnelle pour les \u00c9quipes Techniques<\/p>\n<p>WTD-334 &#8211; Communication Technique pour des Publics Non Techniques<\/p>\n<p>WTD-335 &#8211; Innovation Num\u00e9rique et Pens\u00e9e Solution<\/p>\n<p>WTD-336 &#8211; Productivit\u00e9 et Excellence de la Livraison pour les \u00c9quipes Techniques<\/p>\n<p><strong>Id\u00e9al pour :<\/strong> Les \u00e9quipes techniques, les \u00e9quipes informatiques, les \u00e9quipes num\u00e9riques, les \u00e9quipes produit, les \u00e9quipes de support, les \u00e9quipes d&#8217;ing\u00e9nierie et les \u00e9quipes projets interfonctionnelles.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1724\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1724\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pilier 4 : Acad\u00e9mie du Leadership et du Management<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1724\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1724\"><p><strong>D\u00e9velopper des Comp\u00e9tences Pratiques en Leadership et Management<\/strong><\/p>\n<p class=\"isSelectedEnd\">Ce pilier aide les superviseurs, les chefs d&#8217;\u00e9quipe, les managers, les employ\u00e9s \u00e0 haut potentiel et les futurs leaders \u00e0 d\u00e9velopper des comp\u00e9tences pratiques en leadership.<\/p>\n<p class=\"isSelectedEnd\">Il se concentre sur la transition vers le leadership, la direction d&#8217;\u00e9quipes, la communication et l&#8217;influence, la gestion de la performance, le coaching, l&#8217;intelligence \u00e9motionnelle, la pens\u00e9e strat\u00e9gique, la gestion du changement, la r\u00e9solution de conflits, l&#8217;innovation, la conscience commerciale et la planification de la main-d&#8217;\u0153uvre.<\/p>\n<h4><span style=\"color: #ffffff;\">Parcours Leaders \u00c9mergents<\/span><\/h4>\n<p class=\"isSelectedEnd\">Ce parcours soutient les employ\u00e9s qui se pr\u00e9parent au leadership ou qui assument des responsabilit\u00e9s de supervision.<\/p>\n<p class=\"isSelectedEnd\"><strong>Les cours comprennent :<\/strong><\/p>\n<p>WLM-401 &#8211; Transition vers le Leadership<\/p>\n<p>WLM-402 &#8211; Diriger des \u00c9quipes avec Efficacit\u00e9<\/p>\n<p>WLM-403 &#8211; Communication et Influence pour les Leaders<\/p>\n<p>WLM-404 &#8211; Gestion de la Performance et Responsabilisation<\/p>\n<p>WLM-405 &#8211; Coaching, Mentorat et D\u00e9veloppement des Employ\u00e9s<\/p>\n<p>WLM-406 &#8211; Intelligence \u00c9motionnelle pour les Leaders<\/p>\n<p class=\"isSelectedEnd\"><strong>Id\u00e9al pour :<\/strong> Les nouveaux superviseurs, les chefs d&#8217;\u00e9quipe, les employ\u00e9s \u00e0 haut potentiel, les futurs managers et les employ\u00e9s se pr\u00e9parant \u00e0 des r\u00f4les de leadership.<\/p>\n<h4><span style=\"color: #ffffff;\">Parcours Leadership Avanc\u00e9<\/span><\/h4>\n<p class=\"isSelectedEnd\">Ce parcours soutient les managers et les leaders qui ont besoin de comp\u00e9tences plus solides en strat\u00e9gie, performance, changement, innovation, conscience commerciale et planification de la main-d&#8217;\u0153uvre.<\/p>\n<p><strong>Les cours comprennent :<\/strong><\/p>\n<p>WLM-407 &#8211; Pens\u00e9e Strat\u00e9gique et Prise de D\u00e9cision Commerciale<\/p>\n<p>WLM-408 &#8211; Diriger des \u00c9quipes Haute Performance<\/p>\n<p>WLM-409 &#8211; Gestion du Changement et Adaptabilit\u00e9 Organisationnelle<\/p>\n<p>WLM-410 &#8211; R\u00e9solution de Conflits et Conversations Difficiles<\/p>\n<p>WLM-411 &#8211; Leadership d&#8217;Innovation et Esprit de Croissance<\/p>\n<p>WLM-412 &#8211; Conscience Commerciale et Financi\u00e8re pour les Leaders<\/p>\n<p>WLM-413 &#8211; Planification Strat\u00e9gique de la Main-d&#8217;\u0152uvre et Gestion des Talents<\/p>\n<p><strong>Id\u00e9al pour :<\/strong> Les managers, les superviseurs seniors, les chefs de d\u00e9partement, les chefs d&#8217;\u00e9quipe avec des responsabilit\u00e9s \u00e9largies, les leaders de transformation et les \u00e9quipes de planification des talents.<\/p>\n<hr \/>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1725\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1725\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Pilier 5 : Croissance de Carri\u00e8re et Fid\u00e9lisation<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1725\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1725\"><p><strong>Construire une Orientation de Carri\u00e8re, une Confiance, une Visibilit\u00e9 et une Croissance \u00e0 Long Terme<\/strong><\/p>\n<p class=\"isSelectedEnd\">Ce pilier aide les professionnels \u00e0 prendre en main leur croissance de carri\u00e8re et \u00e0 renforcer leur confiance, leur influence, leur r\u00e9silience, leur visibilit\u00e9, leur pr\u00e9sence ex\u00e9cutive, leur esprit d&#8217;innovation et leur planification future.<\/p>\n<p class=\"isSelectedEnd\">Il soutient les apprenants qui souhaitent \u00e9voluer au sein de leur organisation, se pr\u00e9parer \u00e0 de futures opportunit\u00e9s et accro\u00eetre leur impact professionnel.<\/p>\n<p class=\"isSelectedEnd\"><strong>Les cours comprennent :<\/strong><\/p>\n<p>WCG-501 &#8211; Marque Personnelle pour les Professionnels<\/p>\n<p>WCG-502 &#8211; Planification de la Croissance de Carri\u00e8re et du D\u00e9veloppement<\/p>\n<p>WCG-503 &#8211; Influence et Visibilit\u00e9 en Milieu de Travail<\/p>\n<p>WCG-504 &#8211; Innovation et Intrapreneuriat<\/p>\n<p>WCG-505 &#8211; Esprit de Croissance et Apprentissage Continu<\/p>\n<p>WCG-506 &#8211; Efficacit\u00e9 Vie-Travail et R\u00e9silience Personnelle<\/p>\n<p>WCG-507 &#8211; Confiance Professionnelle et Pr\u00e9sence Ex\u00e9cutive<\/p>\n<p>WCG-508 &#8211; Acc\u00e9l\u00e9ration de Carri\u00e8re et Planification Future<\/p>\n<p class=\"isSelectedEnd\"><strong>Id\u00e9al pour :<\/strong> Les professionnels en qu\u00eate de croissance de carri\u00e8re, les employ\u00e9s \u00e0 haut potentiel, les employ\u00e9s se pr\u00e9parant \u00e0 une promotion, les professionnels renfor\u00e7ant leur confiance et les programmes de d\u00e9veloppement de carri\u00e8re.<\/p>\n<div contenteditable=\"false\">\n<hr \/>\n<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-toggle-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1726\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1726\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-closed\"><i class=\"fas fa-caret-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-toggle-icon-opened\"><i class=\"elementor-toggle-icon-opened fas fa-caret-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-toggle-title\" tabindex=\"0\">Vous ne Savez Pas par O\u00f9 Commencer ?<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<div id=\"elementor-tab-content-1726\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1726\"><p class=\"isSelectedEnd\">Vous pouvez commencer en fonction de votre r\u00f4le actuel ou de votre objectif de d\u00e9veloppement :<\/p>\n<p class=\"isSelectedEnd\"><strong>Nouveau dans l&#8217;organisation ou dans votre r\u00f4le ?<\/strong><br \/>Commencez par la <strong>Fondation d&#8217;Excellence Professionnelle<\/strong>.<\/p>\n<p class=\"isSelectedEnd\"><strong>Vous souhaitez am\u00e9liorer votre confiance num\u00e9rique ?<\/strong><br \/>Commencez par l&#8217;<strong>Acad\u00e9mie des Comp\u00e9tences Num\u00e9riques et d&#8217;Avenir<\/strong>.<\/p>\n<p class=\"isSelectedEnd\"><strong>Vous travaillez dans l&#8217;administration ou les op\u00e9rations ?<\/strong><br \/>Commencez par l&#8217;<strong>Acad\u00e9mie des Op\u00e9rations et de l&#8217;Administration<\/strong>.<\/p>\n<p class=\"isSelectedEnd\"><strong>Vous travaillez dans les ventes, la gestion de comptes ou le d\u00e9veloppement commercial ?<\/strong><br \/>Commencez par l&#8217;<strong>Acad\u00e9mie des Ventes et de la Croissance Commerciale<\/strong>.<\/p>\n<p class=\"isSelectedEnd\"><strong>Vous travaillez avec des clients ou des usagers ?<\/strong><br \/>Commencez par l&#8217;<strong>Acad\u00e9mie de l&#8217;Exp\u00e9rience Client et du Service<\/strong>.<\/p>\n<p class=\"isSelectedEnd\"><strong>Vous travaillez dans l&#8217;informatique, le technique, le num\u00e9rique, le produit ou la livraison ?<\/strong><br \/>Commencez par l&#8217;<strong>Acad\u00e9mie des \u00c9quipes Techniques et Num\u00e9riques<\/strong>.<\/p>\n<p class=\"isSelectedEnd\"><strong>Vous \u00e9voluez vers le leadership ?<\/strong><br \/>Commencez par le <strong>Parcours Leaders \u00c9mergents<\/strong>.<\/p>\n<p class=\"isSelectedEnd\"><strong>Vous g\u00e9rez d\u00e9j\u00e0 des \u00e9quipes ou des fonctions ?<\/strong><br \/>Commencez par le <strong>Parcours Leadership Avanc\u00e9<\/strong>.<\/p>\n<p class=\"isSelectedEnd\"><strong>Vous \u00eates focalis\u00e9 sur la croissance de carri\u00e8re et la pr\u00e9sence professionnelle ?<\/strong><br \/>Commencez par <strong>Croissance de Carri\u00e8re et Fid\u00e9lisation<\/strong>.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d604ab4 e-flex e-con-boxed e-con e-parent\" data-id=\"1d604ab4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c984273 e-con-full e-flex e-con e-child\" data-id=\"c984273\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fe48ce e-con-full e-flex e-con e-child\" data-id=\"fe48ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7101c157 e-con-full e-flex e-con e-child\" data-id=\"7101c157\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6fd8b0ae uni-orange-divider elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6fd8b0ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpolygon points=&#039;9.4,2 24,2 14.6,21.6 0,21.6&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-519b04e9 elementor-widget elementor-widget-heading\" data-id=\"519b04e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Capacit\u00e9 Professionnelle<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dc1f0a8 elementor-widget elementor-widget-text-editor\" data-id=\"dc1f0a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"77\" data-end=\"219\">D\u00e9veloppez les comp\u00e9tences en communication, collaboration, num\u00e9rique, r\u00e9solution de probl\u00e8mes et professionnelles requises pour une performance efficace au travail.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b017a9f e-con-full e-flex e-con e-child\" data-id=\"b017a9f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-55cabb03 uni-orange-divider elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"55cabb03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpolygon points=&#039;9.4,2 24,2 14.6,21.6 0,21.6&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e447e34 elementor-widget elementor-widget-heading\" data-id=\"5e447e34\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Performance Pratique<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29dfab61 elementor-widget elementor-widget-text-editor\" data-id=\"29dfab61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Appliquez l&#8217;apprentissage \u00e0 travers des sc\u00e9narios professionnels r\u00e9alistes, des plans d&#8217;action, des activit\u00e9s d&#8217;am\u00e9lioration et des projets pertinents pour votre r\u00f4le.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e10a5b3 e-con-full e-flex e-con e-child\" data-id=\"7e10a5b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7e8cbd uni-orange-divider elementor-widget-divider--separator-type-pattern elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"d7e8cbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\" style=\"--divider-pattern-url: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; preserveAspectRatio=&#039;none&#039; overflow=&#039;visible&#039; height=&#039;100%&#039; viewBox=&#039;0 0 24 24&#039; fill=&#039;black&#039; stroke=&#039;none&#039;%3E%3Cpolygon points=&#039;9.4,2 24,2 14.6,21.6 0,21.6&#039;\/%3E%3C\/svg%3E&quot;);\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1675d401 elementor-widget elementor-widget-heading\" data-id=\"1675d401\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Croissance de Carri\u00e8re<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58bd2cea elementor-widget elementor-widget-text-editor\" data-id=\"58bd2cea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>D\u00e9veloppez la confiance en leadership, la r\u00e9silience, les comp\u00e9tences en gestion et une voie plus claire vers une plus grande responsabilit\u00e9 professionnelle.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5589e25e e-con-full e-flex e-con e-child\" data-id=\"5589e25e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47a7c28d elementor-widget elementor-widget-heading\" data-id=\"47a7c28d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h6 class=\"elementor-heading-title elementor-size-default\">D\u00e9veloppement de la Main-d'\u0152uvre d'Entreprise<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e2837cc elementor-widget elementor-widget-heading\" data-id=\"4e2837cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">D\u00e9veloppez des Personnes Comp\u00e9tentes et Renforcez la Performance Organisationnelle<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41d19026 elementor-widget elementor-widget-button\" data-id=\"41d19026\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/courses\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-caret-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Commencer \u00e0 Apprendre<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Acad\u00e9mie de D\u00e9veloppement de la Main-d&#8217;\u0152uvre d&#8217;Entreprise Programmes xtraLesson Workforce Explorer les Programmes Apprentissage Pratique en Milieu de Travail pour la Croissance Professionnelle et la Pr\u00e9paration \u00e0 l&#8217;Avenir xtraLesson Workforce est organis\u00e9 en 5 piliers de d\u00e9veloppement de la main-d&#8217;\u0153uvre et 62 cours pratiques con\u00e7us pour aider les employ\u00e9s, les professionnels, les \u00e9quipes, les superviseurs, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center 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